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Return to shopAt Bravone, we strive to make your checkout experience seamless and secure. This Payment Policy clearly details the payment methods we accept, our commitment to data security, and the steps to follow if you encounter any issues during the payment process.
We accept all internationally recognized and secure payment options for a smooth transaction:
Credit and Debit Cards: We accept payments processed through major card networks, including Visa, MasterCard, Discover, American Express and also PayPal.
Note on COD: Please be advised that we do not offer Cash-on-Delivery (COD) services at this time.
All product prices displayed on the Bravone website are listed in U.S. Dollars (USD).
If you are paying with a credit or debit card issued by a bank outside the United States, your financial institution may automatically apply currency conversion rates and potentially impose foreign transaction fees. These specific fees are determined and controlled solely by your bank, not by Bravone.
Data Security: We utilize industry-leading, encrypted payment gateways to ensure your financial data remains confidential and protected.
Data Storage: We are committed to security; therefore, we never store your complete credit card or debit card details on any of our internal servers.
Transaction Confirmation: All payment attempts are processed in real-time. You will receive immediate notification regarding the approval status of your transaction.
Upon successful completion of your payment, we will send an order confirmation email detailing your purchase and order number.
If you do not receive this email shortly after checkout, please check your spam or junk mail folders. If it is still missing, please contact our support team.
If your payment transaction fails, please consider the following troubleshooting steps:
Review Details: Carefully verify that the card number, expiry date, CVV, and billing address you entered are accurate and match the information registered with your bank.
Contact Your Bank: Banks sometimes place security blocks on online transactions, especially large purchases. Contact your issuing bank to verify and authorize the payment.
Alternative Payment: Try using a different card or one of the other accepted payment methods listed above.
Need Help: If the problem persists, please contact us for further assistance; we can check for any errors on our system’s end.
In rare cases, you might notice multiple charges (temporary holds) on your statement immediately after a failed attempt. These are typically pending authorizations placed by your bank that usually disappear automatically within a few business days.
If you are certain you have been double-charged, please contact us immediately with proof of the charges so we can investigate the matter and process a reversal if required.
Transparency on Fees
No Hidden Fees: Bravone does not charge any hidden fees, processing fees, or surcharges for using any of the accepted payment methods.
Bank Fees: Any charges related to currency conversion or foreign transactions are applied solely by your bank or card issuer, not by us.
If you require assistance regarding failed payments, unexpected charges, or delayed confirmation, please reach out:
Business Name: Bravone
Business Hours: Monday to Saturday (9AM to 4PM) (GMT-05:00) Eastern Standard Time (New York)
Email: support@bravone.store
Phone: +1 (559) 625 9703
Business Address: 5264 N Fisher St, Fresno, CA 93710, USA