Privacy Policy

1. Why We Collect Your Information

We strictly collect only the necessary information required to:

Process and fulfill your orders to ensure timely delivery to your specified address.

Communicate effectively with you regarding your purchase, including order status updates or customer support inquiries.

Enhance your website experience by remembering your preferences, such as items in your shopping cart.

Deliver optional marketing updates or promotions (only if you have voluntarily subscribed to our mailing list).

We do not engage in unnecessary data collection. If the data is not essential for your transaction or site experience, we do not ask for it.

2. What Information We Collect

We collect data in two primary ways:

Personal Details You Provide:
Identity and Contact Information: Your name, email address, phone number, and complete shipping address (essential for orders).

Payment Details: Financial information required for processing payments (this data is handled securely by our payment processors; we never store your full credit card number).

Automatically Collected Data:
Usage and Device Information: Data related to your browsing activity, such as pages viewed, links clicked, and time spent on our site, which helps us improve performance.

Cookies: Small data files that are stored on your device to remember site preferences and maintain the contents of your cart.

3. How We Utilize Your Information

Your information allows us to:

Accurately process, pack, and dispatch your orders.

Send order confirmations and tracking notifications via email.

Efficiently manage and resolve returns, exchanges, and refunds.

Continuously upgrade our website features and functionality.

Provide relevant product recommendations (where permissible).

4. How We Share Your Information

Bravone does not sell, rent, or trade your personal data with any third parties for their independent marketing purposes.

We only share limited, essential information with trusted external service providers who help us operate our business:

Payment Gateways: To process your transactions securely.

Delivery Partners: To ensure the proper shipment and tracking of your order.

E-commerce Tools: To maintain website speed, security, and usability.

All our partners are contractually obliged to adhere to strict data protection standards and are prohibited from using your data for any non-related, secondary purposes.

5. Cookies and Tracking Technologies

We use cookies to improve functionality:

They allow the website to keep items in your shopping cart.

They may save your login credentials for faster access.

They help us display products that may interest you.

You are in control of cookies: You can choose to delete or block cookies through your browser settings at any time. However, please note that disabling cookies may affect the proper functioning of some site features.

6. Security Measures and Data Protection

We employ industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. While we cannot guarantee absolute security against all threats, we take every reasonable step to secure your data and regularly update our safety protocols.

7. Your Data Rights

As our customer, you have control over the data we hold:

Access: You can request a copy of the personal information we maintain about you.

Correction: You have the right to modify or correct your details via your account settings or by contacting our support team.

Deletion: You may ask us to delete your personal data (subject to any legal obligations requiring us to retain certain records).

Opt-Out: You can easily unsubscribe from any promotional email communication using the ‘unsubscribe’ link provided in the emails.

8. Policy Updates

We may revise this Privacy Policy periodically (e.g., due to changes in law or our internal operations). When we make changes, we will update the “Last Updated” date at the beginning of this document. The most current version will always be available on our website.

9. Contact Information

If you have any questions about this Privacy Policy, your data, or need assistance, please contact us directly using the following details.

Business Details

Business Name: Bravone
Business Hours: Monday to Saturday (9AM to 4PM) (GMT-05:00) Eastern Standard Time (New York)
Email: support@bravone.store
Phone: +1 (559) 625 9703
Business Address: 5264 N Fisher St, Fresno, CA 93710, USA

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